Questions about our guides, feedback on the idea, or something you’d like BillRobin to make easier? We’d love to hear from you.
Email us
Please do not email bills, account numbers or payment details. Send bills through the bill check page.
Business mailing address
Suite 349, 9218 Ellerslie Road SW
Edmonton, AB T6X 0K6
Canada
BillRobin is a service of 2542038 Alberta Ltd.
Early access and privacy requests
To withdraw your early-access request or ask for your information to be corrected or deleted, email us from the address you registered with. Put “Early access” or “Privacy” in the subject line so we can route it correctly. Read our privacy notice.
BillRobin is not an energy retailer and does not provide outage support. For an interruption or urgent service problem, contact the distributor or emergency service listed on your utility bill.